Coordinate Metrology Society (CMS)
Website Legal & Payment Policies
Refund Policy
Membership Dues
Membership dues are generally non-refundable once payment has been processed. Exceptions may be considered in cases of duplicate payment or administrative error.
Event Registrations (Including CMSC)
Refund requests must be submitted in writing. Full refunds may be issued if cancellation is received 30 days prior to the event. Partial refunds may be issued for cancellations received 14–29 days prior to the event. No refunds will be issued for cancellations within 14 days of the event unless special circumstances apply. Substitutions of attendees may be allowed.
Technical Products or Digital Content
Due to the nature of digital content (papers, presentations, downloads), purchases are non-refundable once access has been granted.
Administrative Errors
CMS will promptly correct billing errors or duplicate charges.
Refund requests should be submitted to: info@cmsc.org
Refunds will typically be processed within 7–10 business days of approval.
Privacy Policy
The Coordinate Metrology Society respects the privacy of its members, conference attendees, and website visitors.
Information Collected
CMS may collect the following information when users interact with the website or services:
• Name and contact information
• Email address
• Company affiliation
• Membership information
• Event registration details
• Payment information processed through a secure third-party payment processor
Payment Security
CMS does not store credit card numbers on its servers. All payments are processed securely through a trusted third‑party payment processor.
Use of Information
Information collected may be used to:
• Manage memberships
• Process event registrations
• Provide access to technical resources
• Communicate CMS programs and activities
• Improve CMS services
Data Sharing
CMS does not sell or rent personal information. Information may be shared only with service providers necessary to operate CMS services.
Email Communications
Users may receive communications about CMS conferences, technical resources, and society updates. Recipients may opt out of non-essential communications.
Questions regarding privacy may be directed to info@cmsc.org.
Terms of Use
By accessing or using the CMS website, users agree to these terms.
Acceptable Use
Users agree to use the website for lawful purposes only and may not attempt unauthorized access to CMS systems, disrupt website functionality, or misuse CMS intellectual property.
Intellectual Property
All content on the CMS website—including technical papers, presentations, graphics, and educational materials—is the property of CMS or its contributors and may not be reproduced without permission.
Member Content Access
Certain materials may be restricted to CMS members. Unauthorized redistribution of member-only content is prohibited.
Accuracy of Information
CMS makes reasonable efforts to ensure information accuracy but does not guarantee completeness or error-free content.
Limitation of Liability
CMS is not responsible for damages resulting from the use or inability to use website content.
CMS may update these Terms of Use periodically.
Website Cookie Policy
The CMS website uses cookies and similar technologies to improve user experience and website performance.
What Are Cookies
Cookies are small text files placed on a user’s device when visiting a website. They help websites recognize returning users and remember preferences.
How CMS Uses Cookies
Cookies may be used to:
• Maintain login sessions
• Improve website performance
• Analyze website usage and traffic
• Remember user preferences
Third‑Party Cookies
Some features on the CMS website may rely on third‑party services such as payment processors, analytics providers, or embedded media. These services may place their own cookies according to their privacy policies.
Managing Cookies
Users may control or disable cookies through their web browser settings. Disabling cookies may affect certain website functionality.
Continued use of the CMS website indicates acceptance of this Cookie Policy.
Payment Instructions – General Payments
CMS accepts payments for invoices, sponsorships, publications, and other services through a secure online payment system.
To make a payment:
1. Enter the invoice number or payment reference.
2. Enter the payment amount listed on the invoice.
3. Provide billing and contact information.
4. Submit payment using the secure payment form.
Accepted payment methods include major credit cards and other electronic payment methods supported by CMS’s payment processor.
Payment confirmation receipts will be emailed automatically after successful submission.
Payment Instructions – Event Registrations
To register for a CMS event:
1. Complete the event registration form.
2. Confirm attendee details.
3. Select the appropriate registration category.
4. Submit payment using the secure online payment system.
After payment is completed, a confirmation email will be sent with registration details and a receipt.
Payment Instructions – Membership Applications
Individuals applying for CMS membership must complete the online membership application form.
Steps:
1. Complete the membership application.
2. Select the appropriate membership category.
3. Submit payment using the secure online payment system.
Once payment is processed, applicants will receive a confirmation email. Membership benefits begin once the membership is activated according to CMS policies.
Billing Descriptor Policy
Payments made to CMS will appear on cardholder statements using a billing descriptor that identifies the Coordinate Metrology Society.
Typical Statement Descriptor
CMSC OR COORDINATE METROLOGY SOCIETY
Purpose
This descriptor helps cardholders recognize legitimate CMS transactions and reduces chargeback disputes.
Customer Support
If a cardholder does not recognize a charge, they should contact CMS before disputing the transaction with their card issuer.
Support Contact
Email: info@cmsc.org
CMS will promptly investigate and resolve any billing concerns.